This retailer had limited visibility into store operations. With only minimal reports, operations and management leaders did not have the information they needed to make better business decisions.
Clarity partnered to strategize, build, and implement more granular and goal-driven diagnostic solutions for all levels and functions of store operations, including inventory management, resource allocation, customer service, finance, and individual store departments. Clarity’s team of analysts and developers worked with operations and management leaders to gather requirements for, design, test, and deployment of over five hundred different reports including executive dashboards that provide daily, weekly, monthly, and yearly views of hundreds of key performance indicators.
Through these reports, Clarity has provided near real-time visibility into operational and performance data at the store level, market level, and regional level, enabling this retailer to accurately grade its stores and initiate tailored programs for their improvement.